Returns & Exchanges
At Denman, we want you to be completely satisfied with your professional hair tools, which is why we offer a 30-day return policy on all unused products in their original packaging. If your purchase doesn't meet your styling needs, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused hairbrush or accessory back into its original Denman packaging to ensure it remains protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing